TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments: 169 (J-B Warren Bennis Series) - Tapa dura

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Douglas Conant is president and CEO of Campbell Soup Company. Under his leadership, Campbell reversed a precipitous decline in market value and employee engagement, improving its financial profile, enhancing its diversity and inclusion practices and raising its corporate social responsibility profile. Previously Conant held management positions at Kraft and General Mills, and was president of the Nabisco Foods Company.

Mette Norgaard is an expert on strategic leadership and learning. She advises executive teams around the world on how to create distinct learning solutions that advance their companies' strategies. She has worked with senior-level leaders from Microsoft, Procter & Gamble, GE Capital, Nucor Corp., Estée Lauder, Harley-Davidson, the U.S. Navy, and Pfizer. Previously Norgaard was a consultant for FranklinCovey Co.

De la contraportada

Leadership is tough. You must hit your marks ? despite back-to-back meetings, endless emails, and chance encounters in the hallway.

Most leaders feel that these inevitable demands keep them from doing their "real work." But in this groundbreaking book, authors Douglas Conant and Mette Norgaard argue that these interactions are overlooked opportunities to expand your influence and deliver measurably better results.

Through untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's consulting experience, TouchPoints shows how a leader's impact and legacy are in fact built through hundreds, even thousands, of interactive moments in time.

The good news is that everyone can attain greater "TouchPoint" mastery. Conant and Norgaard show how by delving into three essential assets ? your head, heart, and hands. As the authors explain, one of the greatest investments you can make is constant attention to your mental model, your emotional maturity, and your bias for action. Then inquiry, reflection, and practice all combine to help you make the most of your TouchPoints, no matter how planned or incidental they may seem at the time.

TouchPoints speaks to the theory and craft of leadership by promoting a rational, authentic, active, and wise approach. With greater skill and energy, you can start transforming otherwise ordinary interactions into powerful leadership moments?one TouchPoint at a time.

De la solapa interior

Leadership is tough. You must hit your marks – despite back-to-back meetings, endless emails, and chance encounters in the hallway.

Most leaders feel that these inevitable demands keep them from doing their "real work." But in this groundbreaking book, authors Douglas Conant and Mette Norgaard argue that these interactions are overlooked opportunities to expand your influence and deliver measurably better results.

Through untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's consulting experience, TouchPoints shows how a leader's impact and legacy are in fact built through hundreds, even thousands, of interactive moments in time.

The good news is that everyone can attain greater "TouchPoint" mastery. Conant and Norgaard show how by delving into three essential assets – your head, heart, and hands. As the authors explain, one of the greatest investments you can make is constant attention to your mental model, your emotional maturity, and your bias for action. Then inquiry, reflection, and practice all combine to help you make the most of your TouchPoints, no matter how planned or incidental they may seem at the time.

TouchPoints speaks to the theory and craft of leadership by promoting a rational, authentic, active, and wise approach. With greater skill and energy, you can start transforming otherwise ordinary interactions into powerful leadership moments—one TouchPoint at a time.