A comprehensive guide to qualitative research methods in user experience (UX), the interaction between humans and digital products, designed for media and communication students.
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Angela M. Cirucci is Assistant Professor of Communication Studies at Rowan University. Her work explores the symbolic meaning of programming languages, the intersection of institutional practice and user knowledge, and user experience. She also examines how digital spaces impact the lives of marginalized communities. She frequently teaches classes on New Media and Communication, Participatory Media, User Experience Design and Research, and Communication Research Methods.
Urszula M. Pruchniewska is a Senior UX Researcher in the nonprofit industry. She is committed to promoting inclusivity and diversity in research and design practices and to using technology for positive social change. Previously, she was Assistant Professor of Communication Studies at Kutztown University, where she taught User Experience Design and Research, Communication Research Methods, Social Media Ethics, and Social Media Theory and Strategy.
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