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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results. - Tapa blanda
Sinopsis
As businesses move more operations to the cloud, IT leaders are expected to be the cloud contact center experts for their organizations. Selecting an enterprise-grade solution for your business needs, while straightforward, isn’t a trivial task. In Blueprint for the Contact Center of the Future, Erin Wilson uses a metaphor of building your dream home to share a step-by-step approach to the selection process. From choosing a location to hiring a decorator — and everything in between — Wilson makes sure you won’t miss a beat.
This book provides strategic yet practical advice for anyone looking to improve their contact center. Building on a foundation of facts and furnishing stories of successful business leaders, Wilson keeps an otherwise dry topic light and readable. Anyone seeking a better understanding of the contact center or how best to weather the changes of industry and customer expectations will benefit from spending time with this guide for relevancy, resources, and results.
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Blueprint for the Contact Center of the Future
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Paperback
Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Waidhofer, Arthur Ilustrador. As businesses move more operations to the cloud, IT leaders are expected to be the cloud contact center experts for their organizations. Selecting an enterprise-grade solution for your business needs, while straightforward, isn't a trivial task. In Blueprint for the Contact Center of the Future, Erin Wilson uses the concept of building your dream home as a metaphor to share a step-by-step approach to the selection process. From choosing a location to hiring a decorator - and everything in between - Wilson makes sure you won't miss a beat. This book provides strategic yet practical advice for anyone looking to improve their contact center. Building on a foundation of facts and furnishing stories of successful business leaders, Wilson keeps an otherwise dry topic light and readable. Anyone seeking a better understanding of the contact center or how best to weather the changes of industry and customer expectations will benefit from spending time with this guide for relevancy, resources, and results. Nº de ref. del artículo: 00089350304
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Tapa blanda
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: acceptable. Waidhofer, Arthur Ilustrador. Fast Free Shipping â" A well-loved copy with text fully readable and cover pages intact. May display wear such as writing, highlighting, bends, folds or library marks. Still a complete and usable book. Nº de ref. del artículo: GWV.0996237313.A
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Blueprint for the Contact Center of the Future
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Paperback
Librería: World of Books Inc, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Paperback. Condición: Very Good. Waidhofer, Arthur Ilustrador. As businesses move more operations to the cloud, IT leaders are expected to be the cloud contact center experts for their organizations. Selecting an enterprise-grade solution for your business needs, while straightforward, isn't a trivial task. In Blueprint for the Contact Center of the Future, Erin Wilson uses the concept of building your dream home as a metaphor to share a step-by-step approach to the selection process. From choosing a location to hiring a decorator - and everything in between - Wilson makes sure you won't miss a beat. This book provides strategic yet practical advice for anyone looking to improve their contact center. Building on a foundation of facts and furnishing stories of successful business leaders, Wilson keeps an otherwise dry topic light and readable. Anyone seeking a better understanding of the contact center or how best to weather the changes of industry and customer expectations will benefit from spending time with this guide for relevancy, resources, and results. Nº de ref. del artículo: CIN0996237313VG
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Blueprint for the Contact Center of the Future : The IT Guide for Relevancy, Resources, and Results
Publicado por
Wilson, Erin, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Waidhofer, Arthur Ilustrador. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 52144449-6
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Waidhofer, Arthur Ilustrador. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR013824327
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Tapa blanda
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Librería: Wonder Book, Frederick, MD, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: As New. Waidhofer, Arthur Ilustrador. Signed Copy . Signed/Inscribed by author on first blank. Nº de ref. del artículo: K14OS-00536
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
paperback
Librería: HPB Inc., Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
paperback. Condición: Very Good. Waidhofer, Arthur Ilustrador. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_487970251
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
Publicado por
Erin Wilson, 2023
ISBN 10: 0996237313
ISBN 13: 9780996237314
Antiguo o usado
Paperback
Librería: Brit Books, Milton Keynes, Reino Unido
Calificación del vendedor: 4 de 5 estrellas
Paperback. Condición: Used; Very Good. Waidhofer, Arthur Ilustrador. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Nº de ref. del artículo: 4117624
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