At one time or another, everyone has had to deal with frustrating relatives and in-laws who are irritating, rude, impatient or aggressive. This book outlines useful techniques that will help anyone “keep their cool” when faced with annoying siblings, relatives, seniors, parents or in-laws.Dealing with Difficult Relatives and In-Laws is an absolute must if you’ve had to deal with manipulators who expertly push your buttons or if you allow others to make you feel angry, hurt, guilty or frustrated.
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ROBERTA CAVA is the owner of Cava Consulting in Australia. Her book Dealing with Difficult People has been an international best-seller since 1990. She presents her seminars worldwide, including her session: Dealing with Difficult People that has been presented to over 54,000 participants. She is the author of 25 books and will be writing more.
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