Call Center Management on Fast Forward: Succeeding in the New Era of Custormer Relationship - Tapa blanda

 
9780985461102: Call Center Management on Fast Forward: Succeeding in the New Era of Custormer Relationship

Sinopsis

Book by Brad Cleveland

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Reseña del editor

Call Center Management on Fast Forward is the most widely read book on call center/contact center management available today. Trusted for its accuracy, clarity and proven guidance, it has become required reading in organizations around the world.

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Otras ediciones populares con el mismo título

9780985461119: Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships

Edición Destacada

ISBN 10:  098546111X ISBN 13:  9780985461119
Editorial: ICMI, 2012
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