LEADERS STRUGGLE WITH WHAT TO CHANGE, HOW TO CHANGE, AND WHEN TO CHANGE. ADD WHO TO CHANGE AND YOU’RE IN MUD UP TO YOUR NOSE.
The goal of The People Side of Lean Thinking is to enable every leader to improve how the work gets done and to develop people at the same time. Lean Thinking is the focus, but the tools and ideas will work well in any environment.
In The People Side of Lean Thinking you will learn how to:
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“The most dangerous kind of waste is the waste we do not recognize.” Shigeo Shingo
Process Improvement AND People Development
Change management experts bemoan the anemic results from Lean Thinking. The Shingo Institute visited prize winners and found a substantial number did not sustain their gains. Knowledge workers almost universally find Lean Thinking insulting. The problem is not Lean Thinking. And the problem isn’t change either.
Implementing Lean to reduce costs and FTEs is a losing effort. Using it to increase capacity and develop people is a winning combination.
In The People Side of Lean Thinking you will learn how to:
· Prepare your people for change
· Show them respect during change
· Support their growth after change
· Enable them to become effective change agents
· Avoid critical pitfalls of Lean Thinking
· Use Lean Thinking tools for more than process improvement
Many chapters end with comprehensive checklists for how to achieve these outcomes. The People Side of Lean could double or even triple your benefit from Lean Thinking process improvement.
Any change can disrupt employees. Six Sigma, Lean Thinking and other quality improvement approaches can create significant people problems. The wise leader will be aware of these posibilities and more than just avoid them, will engage employees to create, manage and enhance change.
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