Among the many books on computer interfaces and user experience design, there are few that address the specific circumstances, psychology, and design requirements for information searching. In Information Users and Information System Design, Professor Marcia Bates of UCLA's Department of Information Studies has collected sixteen of her major papers on information seeking and interaction, and the associated user-centered design of information systems. Good information system design requires attention to the social context of the search, the cognitive patterns of needing and searching for information, the selection and presentation of indexing and search capabilities in the interface for the user, and the proper selection and organization of the resources to be contained in the information database. Effects of every layer of design cascade through to the interface, either enabling fun and effective information searching, or blocking it. Bates' popular articles "Information Behavior," "Where Should the Person Stop and the Information Search Interface Start?", and "Toward an Integrated Model of Information Seeking and Searching" are included. This is Volume III of three containing selected works by Bates. The others are titled: Information and the Information Professions (Vol. I) and Information Searching Theory and Practice (Vol. II).
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Marcia J. Bates is Professor Emerita at the University of California at Los Angeles (UCLA) Department of Information Studies. A Fellow of the American Association for the Advancement of Science, she is a leading authority on information search, human-centered design of information systems, and information practices. She was Editor-in-Chief of the Encyclopedia of Library and Information Sciences, 3rd Ed., and is the recipient of many awards for her research and leadership. In addition to her teaching and scholarship, she has been a technical consultant to numerous organizations in government, foundations, and businesses, including technology startups. A graduate of Pomona College (B.A.) and the University California at Berkeley (M.L.S., Ph.D.), Bates also served in Thailand in the Peace Corps.
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