The Service Systems Toolbox - Tapa blanda

Bicheno, John

 
9780956830708: The Service Systems Toolbox

Sinopsis

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

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Reseña del editor

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

"Sobre este título" puede pertenecer a otra edición de este libro.

Otras ediciones populares con el mismo título

9780954124441: The Lean Toolbox for Service Systems

Edición Destacada

ISBN 10:  0954124448 ISBN 13:  9780954124441
Editorial: PICSIE Books, 2008
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