I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations - Tapa blanda

Seddon, John

 
9780951973103: I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

Sinopsis

Customer satisfaction is my top priority.New book.

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Reseña del editor

Illustrates many key principles which need to be understood when improving the performance of organisations.

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