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Capitalizing on Conflict: Strategies and Practices for Turning Conflict to Synergy in Organizations - Tapa blanda
Sinopsis
According to mediation experts Kirk Blackard and James Gibson, dealing with counterproductive conflict in an organized, holistic and systemic manner can lead to stronger and more resilient organizations. The responsibility for creating such a culture rests squarely on the shoulders of management. The coathors draw from diverse business and legal and academic backgrounds, sharing proven strategies and best practices for resolving conflicts big or small, business-related or personal. Much workplace conflict stems unwittingly from management policies and attitudes. The authors address specific leadership actions necessary to correct these problems and enliven the discussion with clear examples.
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Acerca del autor
From this experienced author team whose previous book, Strategic Human Resource Leader, first introduced the concept of HR transformation comes this detailed exploration of today's workforce and workplace trends that drive the need for HR to radically rethink, reinvent, and reposition its role within the organization. With data culled from the authors' over 20 year longitudinal study of how general managers view HR's focus and performance, Human Resource Transformation explores the new role of HR leadership, especially when facing the challenges of outsourcing, and presents an action plan for aligning and implementing a new agenda for connecting the HR function to the success of the organization.
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