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Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance) - Tapa dura

Phillips, Jack J.

 
9780884154921: Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance)
Tapa dura
ISBN 10: 0884154920 ISBN 13: 9780884154921
Editorial: Gulf Publishing Co, 1997

Sinopsis

Presents the strategy and tools needed to turn a training/HRD department into a visible, indispensable profit center. Provides user- friendly ROI calculations as well as ten post-program data collection methods; ten strategies for determining the amount of improvement that is directly linked to tra

"Sinopsis" puede pertenecer a otra edición de este libro.

Críticas

'The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses.'
Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc.

'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do.'
William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightening of Empowerment' and 'HeroZ!'

'In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner.'
William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University.

Reseña del editor

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.
Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Gulf Publishing Co
Año de publicación
1997
Idioma
Inglés
ISBN 10 
0884154920
ISBN 13 
9780884154921
Encuadernación
Tapa dura
Número de páginas
246
Contacto del fabricante
no disponible
Persona responsable
no disponible