Argues that knowledge is a renewable asset and a competitive advantage, and shows ways companies can effectively build and manage knowledge
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Wellsprings of Knowledge focuses on the knowledge-creating activities and behaviors that managers guide, control, and inspire: developing problem-solving skills; experimenting to build for the future; integrating information across internal project and functional boundaries; and importing expertise from outside the firm. Since not all knowledge creates competitive advantage, the author helps managers understand what constitutes a core capability for their firm, and which non-strategic capabilities can be jettisoned or outsourced.
Dorothy Leonard is the William J. Abernathy Professor of Business Administration at the Harvard Business School.
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