The Balanced Scorecard: Translating Strategy into Action

3,88 valoración promedio
( 2.338 valoraciones por GoodReads )
 
9780875846514: The Balanced Scorecard: Translating Strategy into Action
From the Publisher:

Here is the book-by the recognized architects of the Balanced Scorecard--that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals.



Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories-financial performance, customer knowledge, internal business processes, and learning and growth-to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives.



The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard.



The Balanced Scorecard provides the management system for companies to invest in the long term-in customers, in employees, in new product development, and in systems-rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.


From the Publisher:

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

"Sobre este título" puede pertenecer a otra edición de este libro.

Los mejores resultados en AbeBooks

1.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 1
Librería
Book Deals
(Lewiston, NY, Estados Unidos de America)
Valoración
[?]

Descripción Harvard Business Review Press, 1996. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Preface 1. Measurement and Management in the Information Age 2. Why Does Business Need a Balanced Scorecard? Part One-Measuring Business Strategy 3. Financial Perspective 4. Customer Perspective 5. Internal-Business-Process Perspective 6. Learning and Growth Perspective 7. Linking Balanced Scorecard Measures to Your Strategy 8. Structure and Strategy Part Two-Managing Business Strategy 9. Achieving Strategic Alignment: From Top to Bottom 10. Targets, Resource Allocation, Initiatives, and Budgets 11. Feedback and the Strategic Learning Process 12. Implementing a Balanced Scorecard Management Program Appendix: Building a Balanced Scorecard Index About the Authors. Nº de ref. de la librería ABE_book_new_0875846513

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 10,33
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

2.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 1
Librería
Dionysos Books
(Arabi, LA, Estados Unidos de America)
Valoración
[?]

Descripción Harvard Business Review Press, 1996. Hardcover. Estado de conservación: New. New item. May have light shelf wear. Nº de ref. de la librería 161030019

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 10,35
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

3.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 1
Librería
Poverty Hill Books
(La Grange, IL, Estados Unidos de America)
Valoración
[?]

Descripción Harvard Business Review Press, 1996. Hardcover. Estado de conservación: New. HARDCOVER, BRAND NEW, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Nº de ref. de la librería 9028043

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 10,57
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,74
A Estados Unidos de America
Destinos, gastos y plazos de envío

4.

Kaplan, Robert S; Norton, David P
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Cantidad: 2
Librería
LVeritas
(Newton, MA, Estados Unidos de America)
Valoración
[?]

Descripción Estado de conservación: New. Gift Quality Book in Excellent Condition. Nº de ref. de la librería 36SE5E0007PW

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 14,48
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 0,94
A Estados Unidos de America
Destinos, gastos y plazos de envío

5.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 5
Librería
IBestBargains, LLC
(Houston, TX, Estados Unidos de America)
Valoración
[?]

Descripción Harvard Business Review Press. Hardcover. Estado de conservación: New. 0875846513 Brand New Book in Perfect Condition.Fast Shipping with tracking number. Nº de ref. de la librería PVDA-FBD-01455

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 18,39
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,74
A Estados Unidos de America
Destinos, gastos y plazos de envío

6.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 1
Librería
Irish Booksellers
(Rumford, ME, Estados Unidos de America)
Valoración
[?]

Descripción Harvard Business Review Press, 1996. Hardcover. Estado de conservación: New. book. Nº de ref. de la librería 0875846513

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 23,10
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

7.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press, United States (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 10
Librería
The Book Depository US
(London, Reino Unido)
Valoración
[?]

Descripción Harvard Business Review Press, United States, 1996. Hardback. Estado de conservación: New. 241 x 165 mm. Language: English . Brand New Book. The Balanced Scorecard translates a company s vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change. Nº de ref. de la librería AA99780875846514

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 24,95
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

8.

Kaplan, Robert S; Norton, David P
Editorial: Harvard Business Review Press, United States (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Tapa dura Cantidad: 10
Librería
The Book Depository
(London, Reino Unido)
Valoración
[?]

Descripción Harvard Business Review Press, United States, 1996. Hardback. Estado de conservación: New. 241 x 165 mm. Language: English . Brand New Book. The Balanced Scorecard translates a company s vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change. Nº de ref. de la librería AA99780875846514

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 25,36
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

9.

Kaplan, Robert S; Norton, David P
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Cantidad: > 20
Librería
INDOO
(Avenel, NJ, Estados Unidos de America)
Valoración
[?]

Descripción Estado de conservación: New. Brand New. Nº de ref. de la librería 0875846513

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 23,85
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,28
A Estados Unidos de America
Destinos, gastos y plazos de envío

10.

Kaplan, Robert S; Norton, David P
Editorial: Perseus Distribution Services (1996)
ISBN 10: 0875846513 ISBN 13: 9780875846514
Nuevos Cantidad: 10
Librería
Paperbackshop-US
(Commerce, GA, Estados Unidos de America)
Valoración
[?]

Descripción Perseus Distribution Services, 1996. HRD. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería V7-9780875846514

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 25,19
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,74
A Estados Unidos de America
Destinos, gastos y plazos de envío

Existen otras copia(s) de este libro

Ver todos los resultados de su búsqueda