Every Manager's Guide to Business Processes: A Glossary of Key Terms and Concepts for Today's Business Leader - Tapa blanda

Keen, Peter G.W.; Knapp, Ellen M.

 
9780875845753: Every Manager's Guide to Business Processes: A Glossary of Key Terms and Concepts for Today's Business Leader
Tapa blanda
ISBN 10: 0875845754 ISBN 13: 9780875845753
Editorial: Harvard Business Review Press, 2005

Sinopsis

This updated new edition provides a summary of the terms and concepts of information technology that are directly relevant to managers. In addition to the 100 definitions supplied, this edition also features 40 new terms.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

Business processes comprise how work is coordinated, streamlined, and targeted to meet fundamental goals (e.g., customer service, time to market, and effective decision making). This book identifies and defines the key business process concepts and terms, highlighting what managers need to know to take effective action. Entries include familiar terms like "quality management" and "outsourcing" as well as more specialized terms like "fishbone diagrams" and "groupware." Keen and Knapp's goal is to help managers sort reality from hype in the many claims of process movements, identify the most effective tools and techniques for process investment, and create a business process advantage for their firm.

Reseña del editor

This updated new edition provides a summary of the terms and concepts of information technology that are directly relevant to managers. In addition to the 100 definitions supplied, this edition also features 40 new terms.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Harvard Business Review Press
Año de publicación
2005
Idioma
Inglés
ISBN 10 
0875845754
ISBN 13 
9780875845753
Encuadernación
Tapa blanda
Número de páginas
256
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780875846279: Every Manager's Guide to Business Processes: A Glossary of Key Terms and Concepts for Today's Business Leader

Edición Destacada

ISBN 10:  0875846270 ISBN 13:  9780875846279
Editorial: Harvard Business School Press, 1995
Tapa dura