Mapping Work Processes - Tapa blanda

Andersen, Bjørn; Henriksen, Bjørnar; Fagerhaug, Tom

 
9780873896870: Mapping Work Processes
Tapa blanda
ISBN 10: 0873896874 ISBN 13: 9780873896870
Editorial: ASQ Quality Press, 2002

Sinopsis

This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purposes. The authors have therefore expanded the variety of charts taught. All the mapping techniques have also been updated, the mapping exercise itself is put into a larger context, and organizational examples from many different industries are used throughout to help readers understand real-life applications of the material presented. Also new is an example case study carried throughout the entire book to illustrate the construction and use of the different types of process maps.

"Sinopsis" puede pertenecer a otra edición de este libro.

Editorial
ASQ Quality Press
Año de publicación
2002
Idioma
Inglés
ISBN 10 
0873896874
ISBN 13 
9780873896870
Encuadernación
Encuadernación en espiral
Número de edición
2
Número de páginas
114
Contacto del fabricante
no disponible
Persona responsable
no disponible