Global Cases in Benchmarking: Best Practices from Organizations Around the World - Tapa dura

Global Cases in Benchmarking: Best Practices from Organizations Around the World

Hard Back. Condición: Fine. Estado de la sobrecubierta: No Dust Jacket. First Printing. 640 Pages Indexed. Glossy boards. Tight book with appearance of a book never used. No defects noted and interior text is faultless. Benchmarking and the search for best practices have had a wave-like movement across the globe. Benchmarking was picked up and embraced by Europe within years of its significant use in the United States. What has been astounding, however, is the intensity with which it has been pursued in the Asia-Pacific area. Likewise, there has been a distinct lag in application in South and Central America and in Canada. The case studies will reveal that pace of progress. More importantly, however, the pace of progress will show that this business improvement approach can, in fact, be successfully applied everywhere. There are lessons to be learned across all economic sectors-in education, health, and government applied to manufacturing and service industries and vice versa. All have something to learn from each other. This book should serve to stimulate organizations-around the globe-to learn from each other, and should bring benchmarking-worldwide-up to a common level of expertise and application, There are 27 cases included in the book: seven in manufacturing; seven in service; four from non profits; six in government; and three from educational institutions. They come from all corners of the globe: seven from the United States; five from Australia; three from the United Kingdom; two each from Italy, New Zealand, and India; and one each from Canada, Brazil, Japan, Norway, Singapore, and South Africa. The processes are equally diverse. Lasrge heavy bjook that will incur additional charges for Priority Shipping to most locaions. Nº de ref. del artículo: 13243

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