Addressed to managers and owners of small to medium-sized businesses who have no previous experience with the international quality standard but would like to certify for it without having to spend large amounts of money or increasing staff. Explains the ISO 9000 series, then illustrates how various quality tools and techniques can be used to implement the requirements of the standards. Also provides guidelines for creating a quality manual. No bibliography. Annotation c. by Book News, Inc., Portland, Or.
"Sinopsis" puede pertenecer a otra edición de este libro.
For small business, ISO 9000 registration can open up the global marketplace and be a key to long-term success, This book presents small businesses that are considering obtaining registration with options and guidelines that will serve their unique needs and requirements. Written for the person with little or no ISO 9000 experience, it shows how these standards can be effectively implemented and maintained without spending large sums of money or increasing staff. Written from the point of view of the user, not the auditor, this resource also provides an explanation of the standards and guidelines for the creation of a quality manual. ISO 9000 Implementation for Small Buisness also includes: Methods for developing cost-efective quality assurance programs; Traditional and well-established quality techniques that can be used in conjuction with the ISO standards; Easy access to specific topics like internal audits, acceptance sampling, and statiscal process control.
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