Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy - Tapa dura

Keyes, Jessica

 
9780849326219: Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy
Tapa dura
ISBN 10: 0849326214 ISBN 13: 9780849326219
Editorial: Auerbach Publications, 2005

Sinopsis

The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy. This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial.

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Acerca del autor

Jessica Keyes

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Editorial
Auerbach Publications
Año de publicación
2005
Idioma
Inglés
ISBN 10 
0849326214
ISBN 13 
9780849326219
Encuadernación
Tapa dura
Número de edición
1
Número de páginas
522
Contacto del fabricante
Taylor and Francis, GPSR Taylor and Francis
gpsr@taylorandfrancis.com

Taylor & Francis Verlag GmbH, Kaufingerstraße 24
München
80331
Alemania