The Purpose-Based Library: Finding Your Path to Survival, Success, and Growth - Tapa blanda

Huber, John J.; Potter, Steven V.

 
9780838912447: The Purpose-Based Library: Finding Your Path to Survival, Success, and Growth

Sinopsis

In the years since John Huber’s trailblazing Lean Library Management was published, budget pressures on libraries have only increased. Yet libraries who have adopted his strategies have turned conventional management thinking―that if budgets are reduced, customer service suffers―on its head. These libraries have proven that by streamlining and improving customer services, they can eliminate wasteful activities and bring down costs. In The Purpose-Based Library, Huber and seasoned public library administrator Potter build on insight gleaned from decades of experience to demonstrate how libraries can create real growth opportunities through concentrating on their true mission and purpose, and without spending a lot more money. With a focus on putting ideas into action, they point the way towards

  • New ways to think about metrics
  • Reexamining customer self-driven services
  • Effectively leveraging the considerable footprint of libraries
  • Identifying and assessing community needs and realigning library services accordingly
  • Actively encouraging community fundraising
  • Offering cutting-edge services and programs

Packed with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.

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Acerca del autor

Charlotte y Peter Fiell son dos autoridades en historia, teoría y crítica del diseño y han escrito más de sesenta libros sobre la materia, muchos de los cuales se han convertido en éxitos de ventas. También han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Diseño del siglo XX, El diseño industrial de la A a la Z, Scandinavian Design y Diseño del siglo XXI.

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