Evaluating Reference Services: A Practical Guide - Tapa blanda

Whitlatch, Jo Bell

 
9780838907870: Evaluating Reference Services: A Practical Guide
Tapa blanda
ISBN 10: 0838907873 ISBN 13: 9780838907870
Editorial: ALA Editions, 2000

Sinopsis

The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.

"Sinopsis" puede pertenecer a otra edición de este libro.

Críticas

"From looking at online catalog searching behaviors to providing an analysis of the costs of various reference services, you will find valuable guidance here." "The practical orientation of the book allows for easy adoption of many of the recommendations made." "One of this book's many strengths is the gently persuasive manner used to move readers from fear-of-research paralysis to adept number-crunching analysis."

Reseña del editor

The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
ALA Editions
Año de publicación
2000
Idioma
Inglés
ISBN 10 
0838907873
ISBN 13 
9780838907870
Encuadernación
Tapa blanda
Número de páginas
226
Contacto del fabricante
no disponible
Persona responsable
no disponible