Measuring Academic Library Performance: A Practical Approach - Tapa blanda

Van House, Nancy A.; Etc.

 
9780838905296: Measuring Academic Library Performance: A Practical Approach

Sinopsis

Designed to assist librarians in measuring the impact, efficiency and effectiveness of academic library activities. The data obtained from output measurement may be used to improve quality of service and to aid the decision-making processes of the management.

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Reseña del editor

"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- PreviewCovers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.

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Otras ediciones populares con el mismo título

9780838905425: Measuring Academic Library Performance

Edición Destacada

ISBN 10:  0838905420 ISBN 13:  9780838905425
Editorial: ALA Editions, 1999
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