Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies) - Tapa blanda

Libro 65 de 95: Routledge Research in Cultural and Media Studies

Palm, Michael

 
9780815364740: Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies)
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ISBN 10: 0815364741 ISBN 13: 9780815364740
Editorial: Routledge, 2017

Sinopsis

This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

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Acerca del autor

Michael Palm is Assistant Professor of Media and Technology Studies in the Department of Communication Studies at University of North Carolina at Chapel Hill, USA

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Routledge
Año de publicación
2017
Idioma
Inglés
ISBN 10 
0815364741
ISBN 13 
9780815364740
Encuadernación
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Número de edición
1
Número de páginas
188
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9781138186477: Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies)

Edición Destacada

ISBN 10:  1138186473 ISBN 13:  9781138186477
Editorial: Routledge, 2016
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