The Behavioral Advantage - What the Smartest, Most Successful Companies: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena - Tapa dura

Bacon

 
9780814472255: The Behavioral Advantage - What the Smartest, Most Successful Companies: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena

Sinopsis

The Behavioral Advantage reveals the secrets behind what is essentially a chess game with competitors To win the game, companies must develop:

    A carefully plotted opening game, with all internal values, policies, practices and behaviors fully aligned to make the most of resources and capabilities

    A smart and efficient middle game, in which the company builds and strengthens its position with the customer, thereby outflanking competitors

    A confident and smooth endgame that assures a successful relationship and lays the groundwork for equally successful future games

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Acerca del autor

Terry Bacon and David Pugh (Durango, CO) are cofounders of the Lore Institute, a professional development and corporate education company.

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