"With the explosion in Internet sales, organizations are frantically transforming their sales departments, adding new roles and redefining existing positions, to capture a share of this lucrative new market. This second edition of the landmark Compensating New Sales Roles explains:
* How to identify and establish the sales roles an organization needs to turn in double-digit growth on a continuous basis
* How to design and implement a compensation plan that directs, motivates, and rewards employees who perform effectively--regardless of sales channels
* How to compensate sales staffs in telesales and teleweb operations--the fastest growing fields of selling.
Packed with updated tips, tools, and examples, along with a new focus on online selling opportunities, this is an essential guide for human resources/compensation professionals, business owners, and sales executives."
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Jerome A. Colletti and Mary S. Fiss (Scottsdale, AZ) are partners in Colletti-Fiss, LLC, a management consulting firm that helps companies develop and implement compensation solutions for strategically important sales situations. They have provided advice to many Fortune 500 companies.
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