Theory Why - Tapa dura

Guaspari, John

 
9780814458761: Theory Why

Sinopsis

In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organization

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Reseña del editor

In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organization.

Reseña del editor

Theory Why shows readers why quality (and profit) depend on a company working together as a whole to increase value to the customer. Guaspari's bestselling I know It When I See It sold over 40,000 copies.

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