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Sinopsis
By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.
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By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.
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New Approach to Physical Distribution
ISBN 10: 081445139X
ISBN 13: 9780814451397
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Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Nº de ref. del artículo: GOR012085087
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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Amacom Books, 1993
ISBN 10: 081445139X
ISBN 13: 9780814451397
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
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Hardcover. Condición: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4. Nº de ref. del artículo: G081445139XI4N01
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Publicado por
Amacom Books, 1993
ISBN 10: 081445139X
ISBN 13: 9780814451397
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4. Nº de ref. del artículo: G081445139XI4N00
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New Approach to Physical Distribution
Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. New Approach to Physical Distribution This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Nº de ref. del artículo: 7719-9780814451397
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New Approach to Physical Distribution
Publicado por
Amacom 16/01/1993, 1993
ISBN 10: 081445139X
ISBN 13: 9780814451397
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Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Nº de ref. del artículo: 6545-9780814451397
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The QFD Book : The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 981276-6
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The QFD Book : The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: GRP104355739
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
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Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00076196797
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Librería: Unique Books For You, Aurora, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Used: Very Good. Minor shelf/edge wear,binding tight,dust jacket has light rubbing.Text clean & unmarked. Nº de ref. del artículo: 32705-092611
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Publicado por
AMACOM, 1993
ISBN 10: 081445139X
ISBN 13: 9780814451397
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Librería: P.C. Schmidt, Bookseller, Kettering, OH, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Hardcover. Condición: Fine. Estado de la sobrecubierta: Fine. First Edition. fine hardcover in fine dustjacket; a solid copy; For their protection I cover all dustjackets with a new clear mylar protector; SATISFACTION GUARANTEED; ALL ORDERS SHIPPED WITH DELIVERY CONFIRMATION; Size: 6 x 9". Nº de ref. del artículo: K57219L9
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