New Approach to Physical Distribution - Tapa dura

Arbury, James N.; Etc.

 
9780814451397: New Approach to Physical Distribution
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ISBN 10: 081445139X ISBN 13: 9780814451397
Editorial: Amacom, 1993

Sinopsis

By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Amacom
Año de publicación
1993
Idioma
Inglés
ISBN 10 
081445139X
ISBN 13 
9780814451397
Encuadernación
Tapa dura
Número de páginas
127
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780527917265: QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment

Edición Destacada

ISBN 10:  0527917265 ISBN 13:  9780527917265
Editorial: Quality Resources, 1993
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