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Customer Service Operations: The Complete Guide - Tapa dura

Blanding, W.

 
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Sinopsis

A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.

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Reseña del editor

A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.

"Sobre este título" puede pertenecer a otra edición de este libro.