This work provides a practical, step-by-step approach to achieving a kind of high-performance culture. Filled with implementation tools, it aims to educate and empower employees so they understand the business and their roles, and engage them with incentive plans.
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Thomas J. McCoy is present of T. J. McCoy & Associates and a founding partner of The Performance Services Group, a management consulting firm based in Kansas City, Missouri. Periodically, Mr. McCoy teaches at The George Washington University.
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