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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians: 2 (Practical Guides for Librarians) - Tapa blanda
Sinopsis
Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
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Acerca del autor
Julia K. Nims has been a public services librarian for fifteen years. Currently, she works at Eastern Michigan University Library where she has been Public Services Team Leader. Julia earned an MLS from Indiana University, and a MA in History from Florida State University. She has published in RSR: Reference Services Review and the American Journal of Health Behavior, and co-edited several LOEX Conference Proceedings. Paula Storm is the Science Librarian at Eastern Michigan University and holds an MILS from the University of Michigan. Her work has been found in Magazines for Libraries, Thinking Outside the Box: Essays for Innovative Librarians, and College & Research Libraries. Robert Stevens earned his MLS from Wayne State University in 2000, has been a regular editor of the LOEX Conference Proceedings since 2006 and has presented at regional and national conferences on topics ranging from library instruction to Frederick Douglass. He is currently the Humanities Librarian at Eastern Michigan University.
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- EditorialRowman & Littlefield Publishers
- Año de publicación2013
- ISBN 10 081089128X
- ISBN 13 9780810891289
- EncuadernaciónTapa blanda
- IdiomaInglés
- Número de páginas164
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Implementing an Inclusive Staffing Model for Todays Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians, 2) (Volume 2)
Publicado por
Rowman & Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
Antiguo o usado
Tapa blanda
Librería: Michael Lyons, HAGERSTOWN, MD, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Acceptable. The cover/outside shows heavy wear but the book has never been read and the text is very good. This is a returned copy that was never sold. Nº de ref. del artículo: 4KVHX3000G16
Cantidad disponible: 2 disponibles
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Implementing an Inclusive Staffing Model for Todays Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians, 2) (Volume 2)
Publicado por
Rowman & Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
Antiguo o usado
Tapa blanda
Librería: Michael Lyons, HAGERSTOWN, MD, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Light bend in book. Unread copy. Text is like new. Nº de ref. del artículo: 4KVIIL0002ZC
Cantidad disponible: 1 disponibles
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Implementing an Inclusive Staffing Model for Today's Reference Services
Publicado por
Rowman and Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
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Implementing an Inclusive Staffing Model for Today's Reference Services
Publicado por
Rowman and Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
Nuevo
PAP
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000. Nº de ref. del artículo: CW-9780810891289
Cantidad disponible: 15 disponibles
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians) (Volume 2)
Publicado por
Rowman & Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians
Publicado por
Rowman & Littlefield, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians) (Volume 2)
Publicado por
Rowman & Littlefield Publishers, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
Nuevo
Tapa blanda
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Implementing an Inclusive Staffing Model for Today's Reference Services : A Practical Guide for Librarians
Publicado por
Bloomsbury Academic Nov 2013, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
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Librería: AHA-BUCH GmbH, Einbeck, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. Neuware - Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Nº de ref. del artículo: 9780810891289
Cantidad disponible: 1 disponibles
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Implementing an Inclusive Staffing Model for Today's Reference Services (Paperback)
Publicado por
Bloomsbury Publishing Plc, Lanham, MD, 2013
ISBN 10: 081089128X
ISBN 13: 9780810891289
Nuevo
Paperback
Librería: CitiRetail, Stevenage, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model.The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication.In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk.Topics covered include:Recognizing that nearly all staff answer reference questions, but few are trained to do sodocumenting the necessity for a change in reference modelgaining buy-in from all interested partieslibrarians, non-MLS staff, and administratorsdetermining the optimal staffing levelcreating training materials and schedulesmonitoring the quality of reference servicesupervising staffevaluating the new model using multiple methodsAdditionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model.The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services. Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while mana. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Nº de ref. del artículo: 9780810891289
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Implementing an Inclusive Staffing Model for Today\ s Reference Services
Publicado por
Rowman & Littlefield Publishers, 1987
ISBN 10: 081089128X
ISBN 13: 9780810891289
Nuevo
Tapa blanda
Librería: moluna, Greven, Alemania
Calificación del vendedor: 5 de 5 estrellas
Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorJulia K. Nims has been a public services librarian for fifteen years. Currently, she works at Eastern Michigan University Library where she has been Public Services Team Leader. Julia earned an MLS from Indiana Univers. Nº de ref. del artículo: 447084007
Cantidad disponible: Más de 20 disponibles