A volume which explores the variety of techniques and frameworks available for qualitative methods in organizational research and intervention has long been required. This book provides just such a resource, focusing on qualitative approaches in practice.
The introduction considers the role and distinctive features of qualitative methods in organizations and discusses key debates about their use. The remainder of the book outlines a number of different approaches.
A feature of the volume is its diversity. Alongside well-known methods such as interviewing, participant observation and case studies, newer approaches like stakeholder analysis and tracer studies are included. The contexts described range from individual decision-making and personality assessment to working practices and employee relations, within organizations ranging from health care to multinational corporations.
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Catherine Cassell is a Senior Lecturer in Organizational Behaviour at the Sheffield Business School, Sheffield Hallam University.
Gillian Symon is Lecturer in Organizational Psychology in the School of Psychology, University of Wales, College of Cardiff.
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