Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies: Theory of Image Restoration Discourse (SUNY series in Communication Studies)
Book by Benoit William L
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"This book deals with a form of public discourse that also occurs in everyday interaction: image restoration. When one encounters certain messages (criticism, complaints, accusations, blame, censure, condemnation, rebukes, reproaches, objections) or is suspected of wrongdoing, failed obligations, mistakes, or embarrassments, one needs to know how to respond, both mentally and behaviorally. The author is very thorough in his list of situations that lead to image restoration and his list of responses is the most extensive I've seen. We all know bits and pieces about image restoration, but Benoit pulls it all together in a comprehensive work on the subject." -- Dudley D. Cahn, State University of New York at New Paltz
"It is well written, comprehensive, and articulate in building a case of a general theory of image restoration. As I read the book, I was astonished at the list of ideas that the material prompted me to generate for future research. Good writing and new springboards should do that, and his book serves that role." -- Beth M. Waggenspack, Virginia Polytechnic Institute and State University Biografía del autor:William L. Benoit is Assistant Professor of Communication at the University of Missouri. He is also co-editor of Readings in Argumentation.
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1. Accounts Excuses Apologi: A Theory of Image Restoration Discourse (Paperback or Softback)
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State University of New York Press 12/5/1994
(1994)
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press 12/5/1994, 1994. Paperback or Softback. Condición: New. Accounts Excuses Apologi: A Theory of Image Restoration Discourse. Book. Nº de ref. del artículo: BBS-9780791421864
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2. Accounts Excuses Apologi: A Theory of Image Restoration Discourse
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State University of New York Press
(1994)
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ISBN 13: 9780791421864
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Descripción State University of New York Press, 1994. PAP. Condición: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: IQ-9780791421864
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3. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Suny Sieres in Speech Communication) (Suny Series, Speech Communication)
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(2018)
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ISBN 13: 9780791421864
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Descripción State University of New York P, 2018. Paperback. Condición: New. Never used! This item is printed on demand. Nº de ref. del artículo: 0791421864
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4. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Paperback)
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State University of New York Press, United States
(1995)
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press, United States, 1995. Paperback. Condición: New. New.. Language: English . Brand New Book ***** Print on Demand *****.Because responding to complaints is such an important part of human relations, this type of discourse has been studied in various disciplines. However, these studies tend to take a narrow focus. For example, some scholars study apologies and excuses in everyday talk. Others look at public apologies in speeches. Accounts, Excuses, and Apologies integrates and extends existing work on this concept into a general theory. The resulting theory of image restoration is then tested through application to several instances of defensive discourse. Nº de ref. del artículo: APC9780791421864
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5. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Paperback)
Publicado por
State University of New York Press, United States
(1995)
ISBN 10: 0791421864
ISBN 13: 9780791421864
Nuevo
Paperback
Cantidad disponible: 10
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Descripción State University of New York Press, United States, 1995. Paperback. Condición: New. New.. Language: English . Brand New Book ***** Print on Demand *****. Because responding to complaints is such an important part of human relations, this type of discourse has been studied in various disciplines. However, these studies tend to take a narrow focus. For example, some scholars study apologies and excuses in everyday talk. Others look at public apologies in speeches. Accounts, Excuses, and Apologies integrates and extends existing work on this concept into a general theory. The resulting theory of image restoration is then tested through application to several instances of defensive discourse. Nº de ref. del artículo: APC9780791421864
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6. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Suny Sieres in Speech Communication) (Suny Series, Speech Communication)
Publicado por
State University of New York Press
(1994)
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press, 1994. Paperback. Condición: New. Nº de ref. del artículo: INGM9780791421864
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7. Accounts Excuses Apologi: A Theory of Image Restoration Discourse
Publicado por
State University of New York Press
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press. Paperback. Condición: New. 208 pages. Dimensions: 9.2in. x 6.0in. x 0.5in.This book deals with a form of public discourse that also occurs in everyday interaction: image restoration. When one encounters certain messages (criticism, complaints, accusations, blame, censure, condemnation, rebukes, reproaches, objections) or is suspected of wrongdoing, failed obligations, mistakes, or embarrassments, one needs to know how to respond, both mentally and behaviorally. The author is very thorough in his list of situations that lead to image restoration and his list of responses is the most extensive Ive seen. We all know bits and pieces about image restoration, but Benoit pulls it all together in a comprehensive work on the subject. -- Dudley D. Cahn, State University of New York at New PaltzBecause responding to complaints is such an important part of human relations, this type of discourse has been studied in various disciplines. However, these studies tend to take a narrow focus. For example, some scholars study apologies and excuses in everyday talk. Others look at public apologies in speeches. Accounts, Excuses, and Apologies integrates and extends existing work on this concept into a general theory. The resulting theory of image restoration is then tested through application to several instances of defensive discourse. It is well written, comprehensive, and articulate in building a case of a general theory of image restoration. As I read the book, I was astonished at the list of ideas that the material prompted me to generate for future research. Good writing and new springboards should do that, and his book serves that role. -- Beth M. Waggenspack, Virginia Polytechnic Institute and State University This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Nº de ref. del artículo: 9780791421864
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8. Accounts, Excuses and Apologies
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State University of New York Press
(1994)
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Descripción State University of New York Press, 1994. PAP. Condición: New. New Book. Delivered from our UK warehouse in 3 to 5 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: IQ-9780791421864
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9. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Suny Sieres in Speech Communication) (Suny Series, Speech Communication)
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State University of New York Press
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press. PAPERBACK. Condición: New. 0791421864 Special order direct from the distributor. Nº de ref. del artículo: ING9780791421864
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10. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies (Suny Sieres in Speech Communication) (Suny Series, Speech Communication)
Publicado por
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(1994)
ISBN 10: 0791421864
ISBN 13: 9780791421864
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Descripción State University of New York Press, 1994. Paperback. Condición: New. Nº de ref. del artículo: DADAX0791421864
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