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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results: v.2 - Tapa blanda

Chang, Richard Y.; Niedzwiecki, Matthew E.

 
9780787950811: Continuous Improvement Tools: A Practical Guide to Achieve Quality Results: v.2
Tapa blanda
ISBN 10: 0787950815 ISBN 13: 9780787950811
Editorial: Pfeiffer Wiley, 1999

Sinopsis

These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.

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Acerca del autor

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children's Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Pfeiffer Wiley
Año de publicación
1999
Idioma
Inglés
ISBN 10 
0787950815
ISBN 13 
9780787950811
Encuadernación
Tapa blanda
Número de páginas
152
Contacto del fabricante
no disponible
Persona responsable
no disponible