This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
"Sinopsis" puede pertenecer a otra edición de este libro.
"In Mayer's book, the author presents a particularly unique perspective on the resolution of disputes and the prevention of conflict." (Mediate.com, 1/02)
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
"Sobre este título" puede pertenecer a otra edición de este libro.
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