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Accidental Trainer Know Computers Teach: You Know Computers, So They Want You to Teach Everyone Else (Jossey-Bass Business & Management Series) - Tapa blanda

Weiss, Elaine

 
9780787902933: Accidental Trainer Know Computers Teach: You Know Computers, So They Want You to Teach Everyone Else (Jossey-Bass Business & Management Series)
Tapa blanda
ISBN 10: 0787902934 ISBN 13: 9780787902933
Editorial: John Wiley & Sons, 1996

Sinopsis

The perfect bridge to assist the accidental trainer in moving from the panic of being asked to teach 'because you know the system so well' to the satisfaction of successful knowledge transfer. A must read. - Suzy Johnson, Course Manager, AT&TThe Accidental Trainer is a practical guide for the multitude of computer experts who have fallen into the role of computer trainer accidentally. As the resident experts on the latest word processing programs or the newly installed sales tracking software, most people who train others to use computers have little or no training experience. With checklists, questionnaires, and other hands-on tools, this book provides anyone with tools to bridge the gap between people and technology to create computer training that is clear, concise, and effective. You'll learn how to: * Build bridges between people and computers* Create a blueprint for computer training* Assess the learners* Check your training results

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Acerca del autor

ELAINE WEISS has spent the past fifteen years helping people and technology work together. Her company, Educational Dimensions, designs training and nontraining strategies to improve the performance of people who work in automated work environments.

De la contraportada

As the resident experts on the latest version of WordPerfect or the newly installed sales tracking software, most people who train others to use computers fall into the role accidentally. The Accidental Trainer is a practical guide for the multitude of "computer experts" who have made this unintentional leap.With checklists, questionnaires, and other hands-on tools, this book provides anyone?from secretary to data entry clerk to MIS analyst? with tools to bridge the gap between people and technology and create computer training that is clear, concise, and effective.

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Editorial
John Wiley & Sons
Año de publicación
1996
Idioma
Inglés
ISBN 10 
0787902934
ISBN 13 
9780787902933
Encuadernación
Tapa blanda
Número de páginas
176
Contacto del fabricante
no disponible
Persona responsable
no disponible