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The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy (Jossey Bass Business & Management Series) - Tapa dura

Finnigan

 
9780787902797: The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy (Jossey Bass Business & Management Series)

Sinopsis

Pursue a proven path to excellence. Author Jerome Finnigan - the leading authority on quality and benchmarking at Xerox - explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.

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Acerca del autor

JEROME P. FINNIGAN is professor emeritus of public administration at the University of Southern California.

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