Artículos relacionados a Designing Conflict Management Systems: A Guide to Creating...

Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations (Jossey-Bass Conflict Resolution Series) - Tapa dura

Costantino, Cathy A.; Merchant, Christina Sickles

 
9780787901622: Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations (Jossey-Bass Conflict Resolution Series)
Tapa dura
ISBN 10: 0787901628 ISBN 13: 9780787901622
Editorial: Jossey-Bass Inc.,U.S., 1995

Sinopsis

Expert advice on building better conflict management programs

Conflict in the workplace is always an eventuality. But it needn'tbe so costly or counter-productive. This book presents a clear,step-by-step approach for developing conflict management systemswithin any organization that anticipate the inevitability ofconflict and deal with it in a effecient, cost-effective way. Theauthors, both promiment experts in the field, present a structuredprocess for assessing conflict management programs in order toimprove them or to implement new ones. As such, this book serves asan excellent resource for organization development and humanresource professionals and consultants interested in proactivelytackling the business concerns that conflict brings.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

CATHY A. COSTANTINO is director of the ADR program at the Federal Deposit Insurance Corporation (FDIC) and adjunct professor at Georgetown Law School. She is part of the government-wide ADR committee and chairs the Dispute Systems Design/Organization Development sector of the Society of Professionals in Dispute Resolution (SPIDR). CHRISTINA SICKLES MERCHANT is director of Labor-Management Cooperation at the Federal Labor Relations Authority (FLRA) and the current president of SPIDR.

De la contraportada

A clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors—both prominent experts in the field of conflict resolution—present a structured process that will help organization development and human resource professionals evaluate and improve their current programs, or develop and implement new strategies.

De la solapa interior

As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. Corporations, government agencies, and other organizations are finding it increasingly more productive and much more cost-effective to be proactive in designing systems to manage this inevitable conflict, whether systemic or interpersonal. And, as the business climate is getting more turbulent, conflict is increasing and demands attention.This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors, both prominent experts in Alternative Dispute Resolution (ADR) practice, government, and the field of conflict resolution present a structured process for helping organization development and human resource professionals and consultants to assess programs to improve them or implement new ones.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Jossey-Bass Inc.,U.S.
Año de publicación
1995
Idioma
Inglés
ISBN 10 
0787901628
ISBN 13 
9780787901622
Encuadernación
Tapa dura
Número de páginas
272
Contacto del fabricante
no disponible
Persona responsable
no disponible