The Knowledge-Based Organization offers a blueprint for integrating sales and service capabilities to create a professional services organization. Any executive charged with the responsibility of generating new, higher-margin revenue will find key strategies for building products that improve profitability. This results-focused book gives readers the basics to begin: creating the professional services organization to compete in the next century; transitioning from existing sales and service model; handling common problems and apply real-world examples.
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James A. Alexander is president of Alexander Consulting.
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EUR 6,00 gastos de envío desde Alemania a España
Destinos, gastos y plazos de envíoLibrería: medimops, Berlin, Alemania
Condición: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Nº de ref. del artículo: M00786303530-V
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Librería: Bookmans, Tucson, AZ, Estados Unidos de America
Hardcover. Condición: Good. Satisfaction 100% guaranteed. Nº de ref. del artículo: mon0000548703
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Librería: Stories & Sequels, Ashland, OH, Estados Unidos de America
Hardcover. Condición: As New. Nº de ref. del artículo: 220401B
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Librería: The Warm Springs Book Company, Fremont, CA, Estados Unidos de America
Hardcover. Dust Jacket Included. Hardback, Near Fine in a Near Fine, mylar protected DJ, signed by Michael Lyons with a non-personalized inscription, 2nd printing; slight wear to DJ and DJ edges. The book presents a road map and implementation guide for creating a powerful customer service based business, 8vo., 139 pages., 0.0 0.0 0.0. Signed by Author. Nº de ref. del artículo: 16139
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