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Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance - Tapa blanda
Sinopsis
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
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Reseña del editor
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE
Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780771591662
Cantidad disponible: 1 disponibles
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE
Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780771591662
Cantidad disponible: 1 disponibles
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Service and Quality Systems of High-Power Corporate Perf.
Librería: Better World Books: West, Reno, NV, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. 2nd. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 6120196-75
Cantidad disponible: 1 disponibles
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Firing on All Cylinders The Se
Publicado por
The CLEMMER Group, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Antiguo o usado
Tapa blanda
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00075844035
Cantidad disponible: 1 disponibles
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Firing on All Cylinders The Se
Publicado por
The CLEMMER Group, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Antiguo o usado
Tapa blanda
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00080337762
Cantidad disponible: 1 disponibles
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
Publicado por
Clemmer Group January 1992, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Antiguo o usado
Trade Paperback
Librería: R Bookmark, Youngtown, AZ, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Trade Paperback. Condición: Used - Good. Slight shelf wear on the cover. Nº de ref. del artículo: 266064
Cantidad disponible: 1 disponibles
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Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance
Publicado por
The CLEMMER Group, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Antiguo o usado
Paperback
Librería: Once Upon A Time Books, Siloam Springs, AR, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Paperback. Condición: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Nº de ref. del artículo: mon0000442209
Cantidad disponible: 1 disponibles
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Firing on All Cylinders: The Service/Quality System for High-powered Corporate Performance
Publicado por
Macmillan Canada, Toronto / Vancouver, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Antiguo o usado
Trade Paperback
Librería: Alhambra Books, Edmonton, AB, Canada
Calificación del vendedor: 5 de 5 estrellas
Trade Paperback. Condición: Very Good. Revised, expanded, updated 2nd edition. 392 pp, index. Wraps have light edgewear. Bottom edge a little dusty. Interior unmarked, spine straight and uncreased. Nº de ref. del artículo: 015314
Cantidad disponible: 1 disponibles