When dealing with the proper maintenance and repair of aircraft, safety is of utmost importance. Clear, concise communication between aircraft technicians is a strong factor contributing to the quality of work involved in the maintenance process. Airline Maintenance Resource Management, discusses the importance of good ommunication in airline maintenance and the positive results it can achieve for any maintenance department. The book also discusses, other issues involved in human factors management, including decision-making, training, and common communications mistakes. Contents Include: Communication Mistakes in Maintenance May Cost Human Lives Multi-Party Communication, Open Communication and Error Reduction Early Success With Open Communication.
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Introduces a new approach to maintenance operations that recommends short group meetings rather than individual meetings for more effective sharing of information among all employees. The last three chapters detail how maintenance resource management programs at several large carriers have reduced m
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