Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style. Topics include nursing, communication, and developmental theories; issues of cultural diversity and patient rights; concepts and interviewing techniques are presented for starting and developing the nurse-patient relationship; communicating with specific groups, including patients of different ages, patients with physical impairments, and patients in crisis. The Second Edition has been completely revised and updated with new, enhanced sections on emotional work in nursing, working with unmotivated patients, and communicating with colleagues. In addition, Web sites have been included throughout to provide additional learning resources.
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Lisa Kennedy Sheldon, PhD APRN-BC AOCNP, is an Assistant Professor at the University of Massachusetts-Boston and an oncology nurse practitioner at St. Joseph Hospital in Nashua, NH. A graduate of Saint Anselm College and Boston College, Dr. Sheldon received her Doctor of Philosophy from the College of Nursing at the University of Utah with a focus on cancer control and research. Her program of research focuses on patient-provider communication, patient distress and oncology nursing. Recent publications include Communication for Nurses: Talking with Patients (2nd Edition), Quick Look Nursing: Oxygenation, and numerous articles. In addition to teaching, Dr. Sheldon provides direct care to oncology patients receiving treatment as well as presenting locally and nationally on communication research, nursing care delivery, and oncology issues. She is a founding partner of Barrett & Sheldon LLC, a corporation focusing on health care research and nursing services development.'
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