Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.
This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.
* A proven step-by-step framework for the Business Process Management practitioner
* Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice
* New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends
John Jeston has extensive experience in the business and IT industries, where for over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer. John is an internationally recognised expert in BPM strategy and implementation. He currently manages his own internationally based consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings.
Johan Nelis has international experience as a hands-on Business Process Management Consultant. He established and managed a BPM practice of 30 consultants in the Netherlands. He established the Dutch BPM Forum. He is Lead Consultant at a BPM consultancy, where he provides strategic advice on business process services and supervises a team of BPM consultants.
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Descripción Routledge. PAPERBACK. Estado de conservación: New. 0750686561. Nº de ref. de la librería HGT3079EGLM070216H0353A
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Descripción Routledge, 2008. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Introduction; Part I Frequently asked questions; How to demystify BPM; What is Business Process Management(BPM)? Why is it important to improve business processes before automating them?; When should you do BPM? What are the main drivers and triggers?; Who should be involved in BPM?; Why are organizational strategy and process architecture important in a BPM implementation?; How do you sell BPM technology to the organization?: What are the critical success factors in a BPM project?; What are the critical implementation aspects of a BPM solution?; Why do you need a structured approach to implementing BPM?; Part II The Framework; Chapter 11 Framework overview; Guidelines of how to use the Framework; Organization Strategy phase; Process Architecture phase; Launch Pad phase; Understand phase; Innovate phase; People phase; Develop phase; Implement phase; Realize Value phase; Sustainable Performance phase; Essentials Introduction; Project Management; People Change Management; Leadership; Part III BPM and the organization; BPM Maturity; Embedding BPM within the organization; Part IV Appendices'tools and techniques; Appendices; Bibliography. Nº de ref. de la librería ABE_book_new_0750686561
Descripción Routledge, 2008. Paperback. Estado de conservación: New. 2. Nº de ref. de la librería DADAX0750686561
Descripción Paperback. Estado de conservación: New. New Softcover International Edition, Printed in Black and White, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Nº de ref. de la librería 12082
Descripción Routledge, 2008. Paperback. Estado de conservación: New. book. Nº de ref. de la librería 0750686561
Descripción Routledge, 2008. Paperback. Estado de conservación: New. Nº de ref. de la librería P110750686561
Descripción Routledge, 2008. Paperback. Estado de conservación: Brand New. 2nd edition. 448 pages. 7.50x9.75x1.00 inches. In Stock. Nº de ref. de la librería zk0750686561