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Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series) - Tapa dura

Phillips, Jack J.

 
9780750676014: Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series)
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ISBN 10: 0750676019 ISBN 13: 9780750676014
Editorial: Routledge, 2003

Sinopsis

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Jack J. Phillips

De la contraportada

"Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one."
- Frank J. Anderson, Jr., President, Defense Acquisition University


"Return on Investment in Training and Performance Improvement Programs is extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!"
- Lynn Schmidt, Director, Leadership Institute, Nextel Communications


"When you think ROI in training and development, you think Jack Phillips. This book represents decades of expertise, and is the de facto standard for anyone trying to calculate ROI in the HRD field today."
- Kevin Oakes, CEO & Chairman, Click2learn, Inc.


The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.

Jack Phillips has composed user-friendly ROI calculations, plus:
* Ten post-program data collection methods
* Ten strategies for determining the amount of improvement that is directly linked to training programs
* Ten techniques for converting both hard and soft data to monetary values

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Routledge
Año de publicación
2003
Idioma
Inglés
ISBN 10 
0750676019
ISBN 13 
9780750676014
Encuadernación
Tapa dura
Número de edición
2
Número de páginas
396
Contacto del fabricante
no disponible
Persona responsable
no disponible