Managing People: A guide for managers in the hotel and catering industry (Professional Hospitality Guides) - Tapa blanda

Riley, Michael; Thompson, Andrew

 
9780750645362: Managing People: A guide for managers in the hotel and catering industry (Professional Hospitality Guides)
Tapa blanda
ISBN 10: 0750645369 ISBN 13: 9780750645362
Editorial: Routledge, 2000

Sinopsis

This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training. Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay are inseparable from the skills of people management. In the new edition he extends his ideas on productivity so as to encompass its relationship with functional flexibility. In a similar manner, thinking about motivating people is extended to include modern ideas about commitment. We all loosely refer to peoples' attitude but here he shows the complexity that lies behind them. It is especially of relevance for managers with responsibility for personnel and training, and degree-level students will also find its non-prescriptive, user-friendly approach helpful. Michael Riley has extensive experience in the hotel and tourism industry and communicates in a way that reflects that experience.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Michael Riley, John O'Connor

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Routledge
Año de publicación
2000
Idioma
Inglés
ISBN 10 
0750645369
ISBN 13 
9780750645362
Encuadernación
Tapa blanda
Número de edición
2
Número de páginas
240
Contacto del fabricante
Taylor and Francis, GPSR Taylor and Francis
gpsr@taylorandfrancis.com

Taylor & Francis Verlag GmbH, Kaufingerstraße 24
München
80331
Alemania