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Sinopsis
Completely revised to align with ISO 9000:2000, this handbook remains the most comprehensive book available on this series of international standards. ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards. Unlike other books on the subject, each element, clause and requirement is analysed in detail with practical guidance provided for its implementation. The handbook is written for those managing existing quality systems as well as those establishing a quality system for the first time. It is written in an easy-to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that are acceptable in many industries. Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms.
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Acerca del autor
David Hoyle has over 30 years experience in quality management. He held managerial positions with British Aerospace and Ferranti International. As a management consultant; firstly, with Neville-Clarke Ltd and before forming Transition Support Ltd, as an independent, he guided such companies as General Motors, Civil Aviation Authority and Bell Atlantic through their ISO 9000 programs. He has delivered quality management and auditor training course throughout the world and published five books with Butterworth-Heinemann on ISO 9000, some of which have been translated into Spanish, Japanese and Mandarin. Worldwide sales of his first book, now in its fourth edition, have reached over 30,000 copies. He participates in various committees of the Institute of Quality Assurance and has been engaged in the revision of ISO 9000. He is a Chartered Engineer, Fellow if the Institute of Quality Assurance, an IRCA registered Lead Auditor and Member of the Royal Aeronautical Society.
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ISO 9000 Quality Systems Handbook (4th Edition)
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Butterworth-Heinemann, 2001
ISBN 10: 0750644516
ISBN 13: 9780750644518
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ISO 9000 Quality Systems Handbook (4th Edition)
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Butterworth-Heinemann, 2001
ISBN 10: 0750644516
ISBN 13: 9780750644518
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ISO 9000: Quality Systems Handbook: 2000 Quality Systems Handbook
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A Butterworth-Heinemann Title, 2001
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ISBN 13: 9780750644518
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ISO 9000 : Quality Systems Handbook
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Taylor & Francis Group, 2001
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Iso 9000: Quality Systems Handbook: 2000 Quality Systems Handbook
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ISO 9000: Quality Systems Handbook: 2000 Quality Systems Handbook
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A Butterworth-Heinemann Title, 2001
ISBN 10: 0750644516
ISBN 13: 9780750644518
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paperback
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ISO 9000 Quality Systems Handbook (4th Edition)
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Butterworth-Heinemann, 2001
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ISBN 13: 9780750644518
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