Sinopsis
A broad-based text for students and managers studying for management qualifications. It is aimed at the lynchpin role of the first-line manager, this being recognized as the key position between the direction the organization is going in, and the employees at operational level who have to deliver or produce services and products. The book considers: managing services and products; recruitment, training and development; budgets and accounts; and customer relationships to the more established repertoire of management styles, organizational behaviour and communications.
"Sinopsis" puede pertenecer a otra edición de este libro.
Críticas
"This book brings together an excellent range of topics, presented in a clear and forthright manner. Each chapter has good depth to the topic, presented in an extremely readable format - very 'user' friendly.
... this 'financial' chapter is one of the clearest this reviewer has read for some time and the author(s) are to be congratulated on their efforts.
...this makes the book a 'must-buy' for discerning readers." Maurice Westcott, MInstAM (Chief Examiner)
Reseña del editor
A comprehensive textbook that is clear and easy to use, up-to-date and ideal for all students and managers studying for Certificate-level management qualifications. The key responsibilities of the First Line Manager are explored avoiding dense, academic text through lively, practical examples, problem-solving case studies, discussion points and revision questions and activities. The linchpin role of the First Line Manager is recognised as the key position between the direction the organization is going in, and the employees at operational level who have to deliver or produce services and products.
First-Line Management focuses on a wider range of topics than traditional texts at this level, in that it adds a consideration of managing services and products; recruitment, training and development; budgets and accounts; and customer relationships to the more established repertoire of management styles, organisational behaviour and communications. The authors consciously take a stance that assumes that the requirements for flexibility in work practices and an uncertain business environment are the norm, and that managers will need support to undertake continuing professional development to have the skills to cope with this.
- Fully comprehensive
- Lively, interactive design
- Clear practical examples
"Sobre este título" puede pertenecer a otra edición de este libro.
Resultados de la búsqueda para First-line Management: A Practical Approach
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First Line Management: A Practical Approach
Publicado por
A Butterworth-Heinemann Title 19/06/1997, 1997
ISBN 10: 0750627999
ISBN 13: 9780750627993
Antiguo o usado
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Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Nº de ref. del artículo: 7719-9780750627993
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First Line Management: A Practical Approach
Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780750627993
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Imagen de archivo
First-Line Management: A Practical Approach
Publicado por
Butterworth-Heinemann Ltd, 1997
ISBN 10: 0750627999
ISBN 13: 9780750627993
Antiguo o usado
Tapa blanda
Librería: Anybook.com, Lincoln, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780750627993. Nº de ref. del artículo: 7087031
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EUR 4,35
Envío por EUR 15,73
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Cantidad disponible: 1 disponibles