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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions - Tapa dura
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Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates.
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- EditorialPiatkus Books
- Año de publicación1990
- ISBN 10 0749910194
- ISBN 13 9780749910198
- EncuadernaciónTapa dura
- Número de páginas192
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Little, Brown Book Group, United Kingdom, London, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR002799812
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780749910198
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Piatkus Books, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: Goldstone Books, Llandybie, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied. Nº de ref. del artículo: mon0003541333
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Piatkus Books, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Nº de ref. del artículo: CHL1662466
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Piatkus Books, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Nº de ref. del artículo: CHL7864473
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 4 de 5 estrellas
Hardcover. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780749910198
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Judy Piatkus Publishers Ltd, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
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Tapa dura
Librería: GF Books, Inc., Hawthorne, CA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 1.01. Nº de ref. del artículo: 0749910194-2-3
Cantidad disponible: 1 disponibles
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Publicado por
Judy Piatkus Publishers Ltd, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: medimops, Berlin, Alemania
Calificación del vendedor: 5 de 5 estrellas
Condición: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Nº de ref. del artículo: M00749910194-G
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Dealing with Difficult People : Proven Strategies for Handling Stressful Situations and defusing Tensions
Publicado por
Judy Piatkus (Publishers) Limited, London, UK, 1995
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: Sarah Zaluckyj, KINGTON, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hard Back/Hard Cover. Condición: Fine. Estado de la sobrecubierta: Dustjacket Near Fine. Reprint. 185 pages. Light wear to top edge & corners of dustjacket. Dustjacket, binding & contents very clean indeed. Nº de ref. del artículo: 028100
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siuta.
Publicado por
Judy Piatkus Publishers Ltd, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Antiguo o usado
Tapa dura
Librería: madelyns books, Suffolk, Reino Unido
Calificación del vendedor: 4 de 5 estrellas
Condición: Used: Like New. like new condition. . sent next working day from the u/k 1st class 0.0. Nº de ref. del artículo: 1124GOVO48M
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