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Sinopsis
Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies; encouraging positive mindsets, combatting stress and building stronger relationsips and happier workforces.
The authors look beyond individual cases to issues such as workforce motivation and corporate responsibility; examining the reasons for conflict and its implications. They provide simple guidance on the key issues many organizations face including: understanding conflict and its impact on the individual, team and organization; methods for recognizing and preventing conflict; identifying and appropriately channeling constructive conflict; managing and resolving escalated disputes; implementing a conflict management strategy.
Further free resources to accompany this book, including podcasts by the authors, can be accessed at http: //www.managingconflictatwork.com/.
"Sinopsis" puede pertenecer a otra edición de este libro.
Acerca de los autores
<b>Clive Johnson</b> is a highly experienced negotiator, facilitator and coach. He now practises through his own company, Proactive Style, www.proactivestyle.com
<b>Jackie Keddy</b> is a highly experienced conflict resolution practitioner. Jackie practices through her own company, Keddy Consultants, www.KeddyConsultants.com
"Sobre este título" puede pertenecer a otra edición de este libro.
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Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
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Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
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Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780749459529. Nº de ref. del artículo: 8546286
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Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
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Kogan Page 03/09/2010, 2010
ISBN 10: 0749459522
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Managing Conflict at Work
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Managing Conflict at Work
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Hardback. Condición: New. Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint.Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts. Nº de ref. del artículo: LU-9780749459529
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Managing Conflict at Work
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Condición: New. 2010. Hardcover. Provides practical guidance on how to prevent, contain and resolve conflict in the workplace. This title demonstrates how conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Num Pages: 268 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 247 x 167 x 23. Weight in Grams: 606. . . . . . Nº de ref. del artículo: V9780749459529
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