<p>Good public relations can make a business - eBay's founders boasted that they spent no money on advertising apart from PR for two years. Top notch PR can attract capital, partners and employees, as well as potential customers. Sadly, few small businesses project themselves as well as their larger counterparts, but with a well planned PR strategy they could do just that.<br><br><b>The Buzz Factor</b> addresses the sticky issue of making PR relevant to individual businesses. This practical workbook takes the reader through every stage of devising a PR campaign. Using exercises and tools it will help a business analyse its current reputation and then devise a strategy to communicate complex messages, differentiate themselves from the competition and position themselves as an authoritative voice within their sector.<br><br>PR campaigns have the ability to reach into untapped markets and enable small business to build a brand for themselves and their products. This essential workbook will enable anyone to create a 'BUZZ' about their business.</p>
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Russell Lawson is Head of Public Affairs for the Federation of Small Businesses in Wales. Also a journalist, he is a regular conference speaker and media commentator on small business issues.
<p><i>Introduction: What makes you tick?</i><br><br> <b>Chapter 1: The audit </b><br><br> Introduction; The audit; Gathering information; Strategy versus tactics<br><br> <b>Chapter 2: Why you need PR </b><br><br> Introduction; Your message; Stakeholder expectations; Agenda setting; Campaigns; Conclusion<br><br> <b>Chapter 3: Environmental analysis</b><br><br> Introduction; The SWOT analysis; Conclusion<br><br> <b>Chapter 4: Looking after your stakeholders</b><br><br> Introduction; Stakeholder mapping; Messages; An internet community; Where to now?<br><br> Chapter 5: Tactics<br><br> Introduction; The next step; Over to you...<br><br> <b>Chapter 6: The end has no end</b><br><br> Introduction; Monitoring and evaluation; Keep it going<br><br> <i>Appendix: Help available for small businesses</i></p>
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