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How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them - Tapa blanda

Leibling, Mike

 
9780749443627: How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

Sinopsis

<p>When dealing with difficult people, it is often just one aspect of their behaviour that is particularly challenging. But that single characteristic can be very problematic!<br><br><i>How People Tick</i> is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analysed, and then strategies for dealing with the problem successfully are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.<br><br>Absolutely invaluable to everybody, <i>How People Tick</i> is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.</p>

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Acerca del autor

<b>Mike Leibling </b>is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi &amp; Saatchi, ultimately as International Strategic Planning Director. Learn more from his website www.StrategyStrategy.com.

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Includes: Angry people; Anxious people; Apologetic people; Blamers; Boring people; Bullies; Charmers; Cold people; Competitive people; confused People; Delegators; Disobedient people; Embarrassed people; Forgetful people; Hostile people; Impatient people; Indecisive people; Insecure people; Late people; Loners; Messy people; Moody people; Negative people; Over-friendly people; Patronising people; Selfish people; Stressed people; Unassertive people; Unenthusiastic people; Unmotivated people; Unrealistic people; Untrusting people; Workaholics; Yes people; and more!

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